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NEWS | Wednesday, 03 December 2008

MEP welcomes Ryanair refunds

MEP Simon Busuttil welcomed Ryanair’s statement that it will be refunding any departure tax it collected in error.
“This is precisely what I sought from the beginning and this is why I brought this issue to public attention,” Simon Busuttil said.
Several individuals claimed they were still charged departure tax by Ryanair for flights purchased before 1 November, but taking place after that date. Busuttil said he contacted Ryanair about the matter but the airline replied that they would await “formal notification” before updating their records.
Busuttil claimed the reply was not satisfactory. “Ignorance of the law is no excuse. Ryanair does not have to await a formal notification to learn what the law states.”
Moreover the Department of Civil Aviation confirmed that Ryanair had in fact been notified well in advance about removal of the departure tax. Following the pressure put on the airline, Ryanair now appears to have adjusted its tariffs to reflect the removal of the departure tax and it has also publicly offered to refund departure tax collected in error.
Busuttil expressed hope that Ryanair will not charge “any fee whatsoever for processing requests for refunds given that this tax was collected in error on its part.”

 


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