January 18 2004
BOV phone, internet banking services hit 1.5m transaction mark
million transactions were affected through the channels forming Bank
of Valletta’s 24x7 Banking Services Package since their launch
just over a year ago.
The encouraging statistics show that these channels - Internet Banking,
Call Centre Banking, Telephone Banking and the recently launched Mobile
Banking - are witnessing a surge in popularity. Customer take up is
also on the increase and more and more BOV customers are today banking
securely, making use of the BOV Securekey, whenever and from wherever
it is convenient to them.
Bank of Valletta also announced this week that over the one-month period
since its launch, customers have effected over 1,000 transactions through
the BOV Mobile Banking channel. The trend is very encouraging and is
expected to continue to gain momentum, especially now that the number
of WAP enabled phones in circulation is increasing at a fast pace.
Bank of Valletta is to continue to invest heavily in IT with a view
to sustain its commitment to spearhead innovation in this area, within
its overall strategy of increasing value to customers. Over the coming
weeks, the Bank is expected to announce other new functionalities through
its Alternative Delivery Channels.